Terms & Conditions

Please read these Terms & Conditions (“Terms”) carefully before using arunikaherbal.com(the “Site”) or placing an order with Arunika Herbal. By accessing the Site or completing a purchase, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years of age to use this Site and place an order. By placing an order, you confirm that you are of legal age.

2. Products

Arunika Herbal sells natural and ayurvedic hair care products. All product descriptions, ingredient lists, and images are provided in good faith and to the best of our knowledge. Slight variations in colour or texture may occur between batches due to the natural origin of ingredients. Such variations do not constitute a defect.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a known allergy or skin condition, please perform a patch test before use.

3. Pricing & Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to change prices at any time without prior notice; however, the price displayed at the time you place your order will be honoured.

Payments are processed securely by Razorpay. We accept UPI, net banking, debit/credit cards, and wallets. By completing payment, you authorise the charge to your selected payment method.

4. Order Acceptance

An order confirmation email or WhatsApp message does not constitute our acceptance of your order. We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraud, in which case a full refund will be issued.

5. Delivery

We deliver across India via our logistics partners. Estimated delivery timelines are indicative and may vary due to location, weather, or carrier delays. Please refer to our Shipping Policy for details.

6. Returns & Refunds

Please refer to our Refund & Cancellation Policy for detailed information on returns, replacements, and refunds.

7. Intellectual Property

All content on this Site — including text, images, logos, and product descriptions — is the intellectual property of Arunika Herbal and may not be copied, reproduced, or distributed without our written consent.

8. User Conduct

You agree not to:

• Use the Site for any unlawful purpose
• Submit false or misleading information
• Attempt to gain unauthorised access to any part of the Site
• Use automated tools (bots, scrapers) to access or extract data from the Site

9. Limitation of Liability

To the maximum extent permitted by law, Arunika Herbal shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or Site. Our total liability in any matter shall not exceed the amount paid by you for the relevant order.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at Raipur, Chhattisgarh.

11. Amendments

We may revise these Terms at any time by updating this page. Continued use of the Site after any changes constitutes acceptance of the revised Terms.

12. Contact

For any questions regarding these Terms, please contact us at:
Email: care@arunikaherbal.com
WhatsApp: +91 79873 09812